Policies & Procedures

Training Matrix v2.0

Purpose

This Staff Training Matrix sets out the mandatory and role-specific training requirements for employees of VCare Consultancy Services Limited (“VCare”).

The matrix has been developed in line with:

• CQC Fundamental Standards;
• Health and Social Care Act 2008 (Regulated Activities) Regulations 2014;
• Skills for Care guidance;
• Care Certificate Standards;
• South Gloucestershire Council commissioning expectations;
• safeguarding and adult social care best practice.

The purpose of the matrix is to:

• ensure staff maintain safe and competent practice;
• identify mandatory training requirements;
• support workforce development and compliance;
• support supervision, appraisal and competency monitoring;
• ensure safe delivery of regulated care and support services.

Training Matrix

Induction Requirements

All new staff must complete:

• induction programme;
• mandatory training;
• shadow shifts;
• competency assessments;
• probation reviews.

New staff delivering regulated activity must complete the Care Certificate standards where appropriate.

Competency Assessments

VCare will complete competency assessments for relevant tasks including:

• medication administration;
• moving and handling;
• infection prevention and control;
• documentation;
• practical care delivery.

Competency assessments may include:

• direct observation;
• spot checks;
• supervision discussions;
• written assessments.

Training Delivery Methods

Training may be delivered through:

• face-to-face training;
• e-learning;
• practical workshops;
• accredited training providers;
• competency assessments;
• toolbox talks;
• supervision and reflective practice.

Monitoring and Compliance

VCare will maintain training records and monitor:

• completion rates;
• refresher compliance;
• competency expiry dates;
• mandatory training gaps.

Managers will review training compliance during:

• supervision;
• appraisal;
• governance audits;
• quality assurance reviews.

Responsibilities

Registered Manager

Responsible for:

• monitoring training compliance;
• arranging refresher training;
• ensuring competency assessments;
• maintaining training records;
• identifying development needs.

Employees

Responsible for:

• attending required training;
• participating in competency assessments;
• maintaining professional knowledge and skills;
• informing management of support or training needs.

Related Policies

This matrix should be read alongside:

• Recruitment Policy
• Supervision & Appraisal Policy
• Medication Policy
• Safeguarding Policy
• Equality & Diversity Policy
• Health & Safety Policy
• GDPR & Confidentiality Policy

Approval: Approved by:

Name: Mrs. Tavleen Sharma
Position: Director and Registered Manager
Signature: Tavleen Sharma
Date: 04-05-2026

Training Compliance Matrix – Current Compliance Levels

VCare Consultancy Services Limited monitors training compliance through regular audits, supervision, competency assessments and governance reviews. The below matrix reflects current workforce training compliance levels as of May 2026.

Overall Mandatory Training Compliance: 96%

The Registered Manager and senior management team review training compliance monthly. Any staff approaching expiry dates are identified through the training matrix monitoring system and refresher training is arranged proactively.

Next review/update Date – 1^st July 2026